Shipping Policy – S R Homez

Effective Date: 28 August 2026

At S R Homez, we aim to make your shopping experience simple, reliable, and convenient. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

• Orders are processed within 1–3 business days after successful payment or order confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Once your order has been shipped, you will receive a confirmation with tracking details, where available.

2. Shipping Time

• Standard delivery usually takes 5–10 business days after dispatch.
• Delivery times may vary depending on your location, courier availability, weather, holidays, or other circumstances beyond our control.
• Remote or difficult-to-reach locations may require additional delivery time.

3. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
• Free shipping may be available on selected products or orders, as specified on our website.

4. Order Tracking

Once your order has been dispatched, you may receive a tracking number through your registered email address, phone number, or other available communication channel.

Tracking information may take some time to become active after the package is handed over to the courier.

5. Delivery Address

Please make sure your shipping address, phone number, and other delivery details are accurate when placing your order.

S R Homez is not responsible for delays or failed deliveries caused by:

• Incorrect or incomplete addresses
• Incorrect contact information
• Customer unavailability
• Refusal to accept the package

If an order is returned to us because of an incorrect address or failed delivery attempts, additional shipping charges may apply for re-delivery.

6. Delayed or Lost Orders

While we work with reliable shipping partners, occasional delays can occur due to circumstances outside our control.

If your order appears to be significantly delayed or is marked as delivered but you have not received it, please contact us at [your customer support email] with your order number so we can assist you.

7. Damaged Packages

If you receive a package that appears damaged or tampered with, please:

1. Take clear photographs/videos of the package and product.
2. Contact us as soon as possible.
3. Provide your order number and supporting images/videos.

This will help us investigate the issue and determine the appropriate resolution.

8. International Shipping

At present, S R Homez ships within India only, unless otherwise stated on the product or checkout page.

9. Contact Us

For questions regarding shipping or your order, please contact:

S R Homez
📧 Email: supportsrhomez@gmail.com
📞 Phone/WhatsApp: 9517649696
🌐 Website: www.srhomez.in

S R Homez – Make Every Corner Beautiful.